FAQs

Education and Events

Will I receive credit for the sessions I attend?

Where are the networking events being held?

Does Symposium in the West have a conference app?

Where can I find session information?

Will internet be available during the conference?

Registration

What is the deadline to register for the conference?

Do I have to register in advance?

What does my registration fee include?

Will I receive a confirmation of my registration?

Will I be refunded if I have to cancel my registration?

Can I transfer my registration to another member of my department/staff?

When does onsite registration open?

Hotel Related

What hotels have been reserved? What are the rates?

Can I make my hotel reservations now?

I have been contacted by a company trying to get me to book hotel rooms - is this legitimate?

IAFC Membership

I'd like to join the IAFC and register for the conference. What do I do?

Press/Media

I am a member of the press – do you have press registration?

Where and When

Where will the conference be held?

When does the IAFC Symposium in the West officially begin?

Other

What's the dress code?

Will transportation be provided during the conference?

I am a presenter for Symposium in the West, where can I go to find information?

What meals are provided at the conference?

My question is not here! Who should I contact?

 

Education and Events 

Will I receive credit for the sessions I attend?

The IAFC provides certificates of attendance to all Symposium in the West participants. Attendees can download the 2017 Certificate here.

Where are the networking events being held?

The Welcome Reception will take place on Friday, May 4, 2018 from 5:30 to 7:30 PM.

Does Symposium in the West have a conference app?

No, there is not a conference app for Symposium in the West.

Where can I find session information?

Session information can be found on the Education page.

Will internet be available during the conference?

No.  The conference does not have complientary internet in the meeting rooms.  Complimentary wifi is available to attendees staying at the Embassy Suites Phoenix.

Registration

What is the deadline to register for the conference?

There is not a deadline to register for the conference.  You may register for the conference online through the last day of the conference, May 5, 2018.  We do encourage people to register before the conference begins.  Registration for the 2018 conference is open.

Do I have to register in advance?

No. Onsite registration for attendees opens on Wednesday, May 2 at 3 PM.

What does my registration fee include?

Your registation fee includes 3 days of conference education.

Will I receive a confirmation of my registration?

Confirmations are sent via email for all registrations.

Will I be refunded if I have to cancel my registration?

All cancellations are subject to a $75 administrative fee. No refunds are made on or after March 29 or for no-shows. All cancellations must be made in writing and mailed, faxed (703-273-9363) or emailed (conferences@iafc.org) to the IAFC. No telephone cancellations will be accepted.

Can I transfer my registration to another member of my department/staff?

Yes, registration may be transferred to another person in your organization by written request (mail, fax: 703-273-9363 or email: conferences@iafc.org) to the IAFC prior to March 29. After this date, all changes must be made onsite. Additional charges may apply.

When does onsite registration open?

Onsite registration for attendees opens on Wednesday, May 2 at 3 PM.

Hotel Related

What hotels have been reserved? What are the rates?

A block of rooms has been reserved at the Embassy Suites Phoenix for $130 per night plus tax.  Book your room today at the Embassy Suites Hotel.

Can I make my hotel reservations now?

Yes.  Book your room today at the Embassy Suites Hotel.

I have been contacted by a company trying to get me to book hotel rooms - is this legitimate?

The Embassy Suites Phoenix is the only hotel the IAFC has contracted with for sleeping rooms. We have received reports that other companies are posing as the official housing vendor for Symposium in the West and may contact you offering housing for your trip. They are not endorsed by or affiliated with the IAFC and entering into financial agreements with such companies can have costly consequences.

A hotel poacher/pirate is any unaffiliated hotel or third-party housing company that acts as an official housing company and solicits business from Symposium in the West participants. When individuals book hotel accommodations through poachers or pirates the consequences can be costly; event participants may be left without hotel rooms when they arrive at the event and incur fraudulent charges on their credit cards. Please report any questions or concerns to conferences@iafc.org

IAFC Membership

I'd like to join the IAFC and register for the conference. What do I do?

Choose the option that's easiest for you:

Press/Media

I'm a member of the press – do you have press registration?

The IAFC conference is a private event and the IAFC reserves the right to request (additional) credentials from any member of the media wishing to attend.

All members of the press should register in advance. 

Where and When

Where will the conference be held?

The conference is held at the Embassy Suites Hotel Phoenix. 

Embassy Suites Hotel Phoenix
4415 E. Paradise Village Pkwy South
Phoenix, AZ 85032
602-765-5800

When does the IAFC VCOS Symposium in the West officially begin?

Symposium in the West begins on Thursday, May 3 at 8 AM.  The General Session will be held in the Painted Mountain Ballroom.

Other

What's the dress code?

Business casual is appropriate for conference events. 

Will transportation be provided during the conference?

No.  IAFC Recommends using Uber, Lyft or a Taxi for transportation to and from the hotel.

I am a presenter for Symposium in the West, where can I go to find information?

For any presenter questions, please email Sara Stehle.

What meals are provided at the conference?

Heavy hors d'ouevres will be provided at the Welcome Reception on Friday.

My question is not here! Who should I contact?

We're sorry we couldn't anticipate your needs. Please email us at conferences@iafc.org so we can assist.



Symposium in the West will bring leaders together for in-depth discussions and valued networking on the most critical issues facing volunteer and combination officers.